Order Cancellation & Changes Policy
Effective Date: June 29, 2026
At Thanepoclothing, we begin processing orders shortly after they are placed. If you need to cancel or modify your order, please contact us as soon as possible.
Order Changes
You may request to update your:
- Shipping address
- Recipient information
- Product size or color (if applicable)
Requests must be submitted within 2 hours of placing your order.
Once production or fulfillment has started, changes may no longer be possible.
Order Cancellation
Orders may be canceled within 2 hours of purchase.
After this period, orders may already be in production or prepared for shipment and cannot be canceled.
If cancellation is approved, your payment will be refunded to the original payment method.
Orders Already Shipped
Orders that have already been shipped cannot be canceled.
If you no longer wish to keep the item after delivery, you may request a return in accordance with our Return & Refund Policy.
Contact Us
If you need to cancel or modify an order, please contact us as soon as possible.
Business Name: Thanepoclothing
Address: 7 Butternut Pl, Stamford, CT 06903-3829, United States
Email: support@thanepoclothing.shop
Business Hours: Monday–Saturday, 8:00 AM – 7:00 PM ET